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Welcome to Radcliffe-On-Trent Health Centre.

We hope to use our surgery website as a way of presenting our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.

As well as a source of information about our practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

On-line Access to GP Services

Due to a change in our clinical system EMIS ACCESS will cease to be available from 16 October 2015 and will be replaced by SystmOnline in November 2015. Please contact the surgery for further information.

6 November 2015:

Thank you for your patience while we change over our computer system. We are aware that this has been frustrating for our patients. We are working hard to improve our service and hope that it will allow us to provide better care into the future.

On-line access via a secure sign in process is available for:

  • Repeat Prescriptions
  • Appointments
  • Limited Access to your Medical Records

To access your secure sign in details - please come to the surgery and bring some photo identification with you. Our administration staff will then be able to provide you with instuctions on what to do next.

Communicating with you by Text Message

From July 2014 we are planning to communicate with patients via text. If the surgery does not yet have your mobile phone number please let us have the details as soon as possible.

Named Accountable GP

All patients at Radcliffe on Trent Health Centre have a named, accountable GP who is responsible for patients’ overall care at the practice. Your named GP has been allocated to you by the practice. If you have a repeat prescription you can find the name of your allocated GP at the bottom of this. If you do not have a repeat prescription and you wish to know who your allocated GP is, please contact the practice. You can talk to or make appointments to see any of our doctors or nurses, not just your named GP.  If you have a preference for a particular GP at the practice, please talk to one of our receptionists. We will do our very best to accommodate your request, although this cannot be guaranteed due to the different workloads of our GPs who work full time and part time. If you do not hear from us within 3 weeks of your request, please assume your preferred GP has been assigned to you.

New patients will be given their named accountable GP at the point of registration by the receptionist.

Disabled Access

Access for the disabled and toilet facilities are available at the Health Centre.

Flu Day

We usually run an open clinic, for which no appointment is required, on a Saturday morning in October.

For further details please see 'Clinics & Services' and also click on Vaccination Schedule from the list in the right hand pane.

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(Site updated 06/11/2015)
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